Clinical Oncology
Volume 24, Issue 1 , Pages 13-21 , February 2012

Measuring Trust in Healthcare Professionals—A Study of Ethnically Diverse UK Cancer Patients

  • K. Lord

      Affiliations

    • Department of Oncology, Leicester Royal Infirmary, Leicester, UK
    • ,
  • K. Ibrahim

      Affiliations

    • Department of Oncology, Leicester Royal Infirmary, Leicester, UK
    • ,
  • S. Kumar

      Affiliations

    • Department of Oncology, Leicester Royal Infirmary, Leicester, UK
    • ,
  • N. Rudd

      Affiliations

    • Department of Oncology, Leicester Royal Infirmary, Leicester, UK
    • ,
  • A.J. Mitchell

      Affiliations

    • Department of Oncology, Leicester Royal Infirmary, Leicester, UK
    • Department of Cancer Studies and Molecular Medicine, University of Leicester, Leicester Royal Infirmary, Leicester, UK
    • ,
  • P. Symonds

      Affiliations

    • Department of Oncology, Leicester Royal Infirmary, Leicester, UK
    • Department of Cancer Studies and Molecular Medicine, University of Leicester, Leicester Royal Infirmary, Leicester, UK
    • Corresponding Author InformationAuthor for correspondence: P. Symonds, Department of Cancer Studies and Molecular Medicine, University of Leicester, Leicester Royal Infirmary, Leicester LE1 5WW, UK. Tel: +44-116-258-6294; Fax: +44-116-258-7599.

Received 8 October 2010 ,Revised 19 April 2011 ,Accepted 24 April 2011.

References 

  1. McKinstry B, Ashcroft RE, Car J, Freeman GK, Sheikh A. Interventions for improving patients’ trust in doctors and groups of doctors. Cochrane Database Syst Rev. 2006;3:CD004134
  2. Hall MA, Dugan E, Zheng B, Mishra AK. Trust in physicians and medical institutions. What is it, can it be measured and does it matter. Milbank Q. 2001;79:613–639
  3. Wright EB, Holcombe C, Salmon P. Doctors’ communication of trust, care and respect in breast cancer: qualitative study. Br Med J. 2004;328:864
  4. Heyland DK, Dodek P, Rocker G, et al. Canadian Researchers End-of-Life Network (CARENET). What matters most in end-of-life care: perceptions of seriously ill patients and their family members. CMAJ. 2006;174:627–633
  5. Halbert CH, Weathers B, Delmoor E, et al. Racial differences in medical mistrust amongst men diagnosed with prostate cancer. Cancer. 2009;115:2553–2561
  6. Do K, Carpenter WR, Spain P, et al. Healthcare access and physician trust among prostate cancer patients. Cancer Causes Control. 2010;21:31–40
  7. Carpenter WR, Godley PA, Clark JA, et al. Racial differences in trust and regular source of patient care and implications for prostate cancer screening use. Cancer. 2009;115:5048–5059
  8. Kumar DM, Symonds RP, Sundar S, Ibrahim K, Savelyich BSP, Miller E. Information needs of Asian and White British cancer patients and their families in Leicestershire: a cross-sectional survey. Br J Cancer. 2004;90:1474–1478
  9. Roy R, Symonds RP, Kumar DM, Ibrahim K, Mitchell A, Fallowfield L. The use of denial in an ethnically diverse British cancer population: a cross-sectional study. Br J Cancer. 2005;92:1393–1397
  10. Mechanic D, Meyer S. Concepts of trust among patients with serious illness. Soc Sci Med. 2000;51:657–668
  11. Hall MA. Researching medical trust in the US. J Health Organ Manag. 2006;20:456–457
  12. Hall MA, Zheng B, Dugan E, et al. Measuring patients’ trust in their primary care providers. MCRR. 2002;59:293–318
  13. Zigmond AS, Snaith RP. The Hospital Anxiety and Depression Scale. Acta Psychiatr Scand. 1983;67:361–370
  14. Broadbent E. The Brief Illness Perception Questionnaire. J Psychosom Res. 2006;60:631–637
  15. Kochhar PH, Rajadhyaksha SS, Suvarna VR. Translation and validation of brief patient health questionnaire against DSM IV as a tool to diagnose major depressive disorder in Indian patients. J Postgrad Med. 2007;53:102–107
  16. Watson M, Law MG, dos Santos M, et al. Further development of the mental adjustment to cancer scale. J Psychosoc Oncol. 1994;12:33–46
  17. Roth AJ, Kornblith AB, Batel-Copel L, et al. Rapid screening for psychologic distress in men with prostate carcinoma: a pilot study. Cancer. 1998;82:1904–1908
  18. Ahmad WI, Kernohan EE, Baker MR. Health of British Asians: a research review. Comm Med. 1989;11:49–56
  19. Ahmad WI, Kernohan EE, Baker MR. Patients’ choice of general practitioner: importance of patients’ and doctors’ sex and ethnicity. Br J Gen Prac. 1991;41:330–331
  20. Newsom-Davis T, Kenny L, Al-Shakarchi I, George J, Wong E, Waxman J. Voodoo dolls and the cancer patient: patients do trust their doctors. Q J Med. 2009;103:311–319
  21. Hillen MA, de Haes HC, Smets EM. Cancer patients; trust in their physicians – a review. Psychooncology. 2011;20:227–241
  22. Ford J. Unholy trinity: public trust in doctors undented. Br Med J. 2007;335:465
  23. van der Schee E, Braun B, Calnan M, Schnee M, Groenewegen PP. Public trust in health care: a comparison of Germany, The Netherlands, and England and Wales. Health Policy. 2007;81:56–67
  24. Calnan MW, Sanford E. Public trust in health care: the system or the doctor?. Qual Saf Health Care. 2004;13:92–97
  25. Ngo-Metzger Q, Kaplan SH, Sorkin DH, Clarridge BR, Phillips RS. Surveying minorities with limited-English proficiency: does data collection method affect data quality among Asian Americans?. Med Care. 2004;42:893–900
  26. Murray-Garcia JL, Selby JV, Schmittdiel J, Grumbach K, Quesenberry CP. Racial and ethnic differences in a patient survey: patients’ values, ratings and reports regarding physician primary care performance in a large health maintenance organization. Med Care Mar. 2000;38:300–310
  27. Information Commissioner’s Office. Poor data security in the NHS. 15 June 2010;
  28. Cunningham PJ. High medical cost burdens, patient trust, and perceived quality of care. J Gen Intern Med. 2009;24:415–420
  29. Pagan JA, Balasubramanian L, Pauly MV. Physicians’ career satisfaction, quality of care and patients’ trust: the role of community uninsurance. Health Econ Policy Law. 2007;2:347–362

PII: S0936-6555(11)00690-X

doi: 10.1016/j.clon.2011.05.010

Clinical Oncology
Volume 24, Issue 1 , Pages 13-21 , February 2012

Article Tools

* Image Usage & Resolution